Care Model

Longmoor believes that for someone to live their life to the full they need support from those around them. Both within and outside of the home all residents will receive a minimum of 1-1 care ratio, this will enable the young in our care to experience more things out of the home in the community such as clubs, going out to purchase items for themselves and even traveling to see relatives or friends. If they need assistance whilst attending an education provision that level of   support will always be there if needed. Good support promotes independence for those that otherwise would be unable to access the community in which they live.

From the initial assessment process all steps taken are with the inclusion of the person and in their best interests. Upon referral to Longmoor the process starts with an initial assessment with professionals or family who currently care for the individual. Once this assessment is completed along with impact risk   assessments, the next stage is to meet the individual and gather their views on what they want. If it is then deemed that a care package could be offered to the individual, they are invited to see the home (Principle 5). If the home is favourable to the individual and all professionals agree the home can meet the needs of the individual, a transition package is agreed and put in place. This is a unique plan for each individual and is specifically designed to meet the varying level of support and capability of each person. All individuals have a keyworker allocated to them before they come to the home. Each person will have their own care and health plans in which they are able to input on how they feel they should be cared for.

 Contact with people that play a significant role in the lives of individuals is very important especially when going through transition periods. In recognition of this contact is promoted and actively encouraged by all staff within the home. Making new friends within the community whether this be at a   local support group, or clubs of interest is supported by Longmoor as this will develop the individual within the community and help grow their self-esteem.

All care staff working for Longmoor receive an intensive 'mandatory training' and 'induction' to the care team. Staff must have the relevant experience for their role, a passion to help vulnerable adults and to make a positive difference to their lives. All staff, regardless of position, are required to successfully complete a Diploma in Health and Social Care.

 Longmoor understands that behaviours that challenge come from frustration and not being heard or even valued. Every person that resides within our home has the chance to input into their care package. On transition staff seek advice from, and work with both professionals and families on the best ways to inform and communicate information with each individual. Documents can be created in an easy read format or could be done in the form of PECS. Everyone has their own keyworker and access to an IMCA is provided. The more choice and understanding a person has about the home they live in benefits them, the people around them and eventually the community in which they are a part of.